"ESP's not just there to put equipment in your shop; they're in the business for the long haul. They've always been 100% truthful - no sales gimmicks - and that impressed me. We've used them since '84 and there's never been a problem they haven't solved. The service is five star...Everyone from the president on down has a polished, professional attitude...With this new sophisticated ESP equipment, I'm seeing that it will become a road map for repairing a car."
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Claude Baldino, Owner
Claude Baldino Auto Repair,
Pennsylvania
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"Why ESP? They've got a good quality product, take care of all our needs and have an excellent track record. Like everyone else, I didn't initially want to spend the money for the equipment, but since emissions testing is mandated, it's here to stay. The truth is, it keeps business in our shop. And there's so much else you can do with this high-tech piece of equipment. By using it as a diagnostic tool, we'll be able to do more repairs in our shop."
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Dave Preston, Owner
Dave Preston's Garage,
Pennsylvania
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"Pennsylvania Gasoline Retailers Association has developed a strong relationship with ESP over the years. Our members are happy with their equipment and service. I have always appreciated their honesty and professionalism. ESP is clearly committed to the I/M industry and has always been a cut above the other equipment vendors.”
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Ross DiBono, Chief Executive
Pennsylvania Gasoline Retailers Assoc.
Pennsylvania
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"I've been a customer of ESP since 1995. When it came time to get a new machine to meet the new testing requirements, I went with ESP because I've had good experiences with them. For the past seven years, I've had very good service. Unlike other companies I've talked to, they really know what they're talking about. They always give you a direct answer, and they're knowledge and expertise are much better than others.
With this new equipment, I think that we'll get a jump on our competitors…we'll be ready for the new testing program. I expect that our volume of business will double."
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Ken Briles
Ken's Tire Center
Grand Ferry, Texas
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"ESP's service beats the competition hands down. They have their own service techs, who are extremely knowledgeable and well trained. When they installed the new system, that experience was very helpful. And their response time to a problem is great - they've been there as quickly as a half-hour after a call.
One of the big values of ESP's product is its durability. Their equipment has more longevity.
I definitely think we'll see an increase in profits. Plus, by participating in the new testing program and having the equipment installed already, we'll be passing our competition. We'll be making money while others are just getting ready."
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Jeff Crotzer
Valley Ranch Exxon
Irving, Texas
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"I believe very strongly in ESP's product. I looked at their competitors, and I had a very high comfort level in ESP's professionalism and their presentation and knowledge of the equipment. One of the things that impressed me was that they were willing to listen to our needs, and make the product work for us. And the ease with which the equipment operates is a big plus. Another key is their excellent response time to a problem. Other station operators have called me with questions about purchasing emissions testing equipment, and I've given ESP high recommendations.
By getting into the Texas 2002 program early with ESP's help, I'm going to be up and running ready to go when it begins. I expect our volume of inspections to increase, and I think this is going to be an extremely profitable venture."
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Joe Redmond
Kwik Kar
Dallas, Texas
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