In general, when you visit our site you remain anonymous, but on some pages, you need to provide personally identifiable information to register, order products and contact ESP. The types of personally identifiable information collected at these pages may include: Name, Company, ESP Customer Number (if applicable), Address, E-mail Address, Phone Number, Fax Number, and Credit/Debit Card/Procurement Card Information.
We use the information you provide when placing an order or accessing this web site to complete that order and to provide a more personalized shopping experience. We maintain credit/debit card/procurement card information only until payment for your order is processed unless you authorize the information to be stored for future visits. If you later decide that you do not want us to store such information, you may contact us at
ESPinfo@etest.com and ask us to delete such information.
We also use your information to communicate with you, for example, to answer the e-mail and correspondence we receive, to confirm your order, to send more information about becoming a dealer, to send renewal notices, and to notify you of important changes in the functionality of the web site.
We may use your information to make recommendations for additional products or special offers, and to provide you with updates on new products that we believe may be of interest to you. If you do not want to receive this information in the future, please contact us at ESPinfo@etest.com.
From time to time, we may share certain information with select third parties to enable them to offer products or services that may be of interest to you. If you do not want us to share your information, please contact us at ESPinfo@etest.com.
We may disclose personally identifiable information in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency's request.
We will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
We use non-identifying and aggregate information to better design our web site and gather information for product management and development at ESP. For example, we may tell our sales and marketing staff that a certain number of individuals visited a particular area on our web site. This aggregate information may also be shared with ESP's affiliates.
We have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
ESP uses cookies on this web site for the purpose of maintaining a shoppers ID allowing us to keep track of items in your shopping cart. We also use cookies that are for identifying who you are after logging in or registering. These cookies can also be used for creating a more personalized visit each time you visit our web site, for instance, by making you aware of what's new on our web site since your last visit. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive.
You can access and correct the personally identifiable information that we collect online and maintain by clicking on "Your Account" and entering your user id and password. You are solely responsible for the maintenance and security of your user id and password. For other questions related to updating or changing your account information, please send an e-mail to ESPinfo@etest.com. If any errors in your personally identifiable information cannot be corrected by accessing "Your Account", please contact us using the contact information below. You may also contact us using the information below to ask us to remove your personally identifiable information from our records, electronic or otherwise. However, we will need to maintain certain information about your product purchases in our records for purposes such as warranty and product information.
p>Sometimes we may offer promotions or specials that are sponsored by or co-sponsored with identified third parties. By virtue of their sponsorship, these third parties may obtain personally identifiable information that you submit to participate in the promotion or special. ESP has no control over the third-party sponsors' use of this information. We will notify you at the time of requesting personally identifiable information if third-party sponsors will obtain such information.
Our privacy practices, like the online medium itself, are subject to change. If we make any substantial changes, we will notify you by posting a prominent announcement at our site.
Should you have other questions or concerns about these privacy policies, please send an email to ESPinfo@etest.com or mail correspondence to Environmental Systems Products, 11 Kripes Road, East Granby, CT 06026-9720, Attn: Website Administrator.
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